REFUND POLICY

BRANDPROCEO/ BRANDPROCEO ACADEMY / NURSEPROCEO/ NURSEPROCEO ACADEMY / PRISCILLA JANKANS

It’s important to us that our clients feel fully informed and confident when working with us. That’s why we’ve made an extensive list of past clients’ questions along with answers from our experienced team. Browse through the information below, and if you have a question that isn’t included here, feel free to reach out to us today.

PHYSICAL MERCHANDISE

  • Refunds for physical merchandise must be requested in 7 days of product being successfully  delivered

  • Must be returned in its original packaging

  • Must be in like new condition

  • We politely decline refunds for shipping & handling

  • Refund will be given in 3 business day. Please allow 7-10 days for your bank to process this request 

ONLINE COURSES

  • Refunds will be given for technical errors in accessing the course. 

  • Refund must be requested within 7 days of course

  • Please allow 7-10 days for your bank to process this request

 LIVE WEBINARS, LIVE MEET & GREET, LIVE SPEAKING ENGAGEMENTS, CONSULTATIONS & COACHING.

  • We politely decline refunds for live events ( either in person, online or telecommunications, coaching, etc. - you may reschedule within 72 hours from the date of the event, consultation, etc)

  • No refunds for live coursed and/or webinars. If there is any technical difficulty in  accessing  the course and/or webinar  the student will be given access to the replay and all materials associated with the course or webinar. 

WEBSITES

  • We politely decline refunds for websites and/or creative work

  • 2 Free revisions are granted. Every revision is 50 dollars thereafter. 

  • If you are not satisfied with your website a full refund will be given. 

  • Revisions must be requested within 7 days of its completion 

BUSINESS ENTITIES

We politely decline  refunds for any business entity filings. If you have an error or would like to change your business information. a 100 dollar assessment fee will be charged ( not all filings can be undone so be sure to double check your submission. I will provide you several opportunities to double check. DO NOT BYPASS those opportunities. They are there to protect you.

Updated 04/18/2021